Mac EndNote tab loading issues
Mac users may get the following error message stating the EndNote CWYW add-in cannot be loaded into Microsoft Word:
The cause of this error is Apple’s new M1 chip (used in the new Macbook Air, Macbook Pro and Mac Mini) and some apps (including Word) need updates as a result.
To fix this error set Word to open with Rosetta. Follow these steps:
1. Quit both EndNote and Word.
2. Open Finder.
3. Go to the Applications folder.
4. Select (highlight) Word (do not open it, just select it).
5. Go to the File menu at the top of the screen and select Get Info.
6. Under General, check the option for Open using Rosetta.
7. Open EndNote and Word and verify the EndNote tab has appeared and you can now insert an in-text citation.